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Senior Applications Engineer

Company: Haws
Location: Sparks
Posted on: September 24, 2022

Job Description:

Responsible for the technical sale of Haws products with a specific focus on tempering solutions. Acts as the primary technical interface during the sales process, reviews and understands the customers' project requirements, develops competitive product solutions and proposal packages leading to purchase orders for NA region. Responsible for developing and implementing processes, procedures, tools and reports for quoting Haws tempering systems.
This individual will have a self-initiating, results-oriented disposition and responsible for creating solutions to multiple projects in a timely manner.
Accountabilities: Technical Evaluation & Proposal, PO handover, Change Orders, Cost accuracy/statistics, Sales & Customer service support, Process standardization
**Job Duties: **

  • Responsible for all technical aspects of the pre-sales process, including:- Technical analysis of customer requirements to determine the most cost-effective and practical solution to meet the customers' needs.

    • Cost estimate for the proposed solution(s), ensuring the final quotation captures all costs for the project (product design, production, etc.).
    • Proposal package including quotation, technical data sheet, preliminary technical drawings, exceptions/clarifications table, etc.
    • Technical negotiation with customers.
    • Coordinates meetings internally and/or with customers to work through design constraints, clarify system parameters and address customer concerns as needed.
    • Acts as the primary technical contact for Engineering, Procurement and Construction (EPC) firms, end users and distributors throughout the pre-sales process, clarifying requirements and answering questions as they arise.

    • Regularly interacts with Sales Team, Customer Service, Project Engineering, Project Management, Product Management and Production.
    • - Reviews incoming POs and hand over packet. Conveys customers' requirements and proposed solution clearly to Project Engineering and Project Management to ensure smooth and thorough transition from pre- to post-sales.

      • Tracks and reports out project cost performance (budget versus actuals), analyzes cost and profitability after project closes.
      • Supports the review and execution of submittal and production drawings, as needed. Works with assembly team and Project Engineers to resolve any issues, as requested.
      • Creates change order cost calculations and quotations.
      • Maintains the product execution and design specifications set in accordance with business priorities. Ensures that components and assemblies comply with applicable industry, business and locale standards.
      • Uses Microsoft D365 system for customer accounts, opportunities, and quotes.
      • Might be assigned general engineering projects including Specials, product development and cost out projects. These assignments might require usage of ECO and PDM systems, creating drawings, BOM's, O&Ms and Operations sheets.
      • Engages other engineers and Product Management resources as necessary to "get the job done".
      • Leads designers and other engineers when necessary and tracks their assignments to meet commitments.
        **General Job Duties: **

        • Develop a deep understanding of the Haws product line.
        • Collaborate with cross functional teams on activities along the project.
        • Continually look for ways to improve current product line and reduce costs.
        • Is an ambassador of quality.
        • Report activity progress, status and issues to Management and other stakeholders, escalating issues for resolution as necessary.
        • Demonstrates urgency and capabilities to address and resolve issues quickly and prioritize as needed.
        • Delivers the best engineering solution while considering serviceability, manufacturability, cost positioning and program timelines.
        • Keep abreast of competitor products.
        • Other duties as assigned.
          To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The ideal candidate must be able to interface and communicate with customers and co-workers in a clear and professional manner. The individual must be able to work effectively in a self-directed environment, with a strong technical aptitude and passion for problem solving.
          Bachelor's degree in Mechanical Engineering or similar technical degree from college or university with 5 years design engineering experience in the industrial market; or equivalent combination of education and experience. Prior experience with industry standards including ANSI, CSA and UL. Familiarity with NFPA and NEC codes for equipment designed for hazardous environments.

Keywords: Haws, Sparks , Senior Applications Engineer, Engineering , Sparks, Nevada

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