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Customs Brokerage FTZ Operations Manager

Company: GEODIS
Location: Sparks
Posted on: January 15, 2022

Job Description:

The Operations Manager - Customs Brokerage is responsible for directing the customs brokerage and Foreign-Trade Zone (FTZ) functions of the station while maintaining a safe, profitable operation.
Job Duties

  • Monitors team productivity and assigns new accounts
  • Establishes new accounts, based upon review of POA's and completed client information sheets, etc.
  • Initiates and handles new client start up processes
  • Trains individuals within teams to take responsibility of new client accounts
  • Maintains customer relationships
  • Reviews daily reports to eliminate potential errors
  • Resolves problems, troubleshoots
  • Reviews and addresses accounting discrepancies
  • Manages FTZ operations to ensure compliance and accuracy
  • Establishes new FTZ accounts based upon service agreements
  • Initiates and handles FTZ start ups
  • Trains individuals within FTZ team to take FTZ responsibility
  • Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
  • Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
  • Maintains FTZ SOPs and associated FTZ Manuals.
  • Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
  • Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
  • Manages employees including interviewing, hiring, training, evaluation, and coaching
  • Ensures assigned work group members have recorded time and attendance
  • Oversees on-site technologies
  • Offers support to other stations as needed
  • Attends CCS industry related seminars, conferences, etc.
  • Other duties as required and assigned
    Requirements
    • Bachelor's degree from a 4 year college or university preferred
    • Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
    • Customs Broker License preferred
    • Foreign Trade Zone experience preferred
    • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
    • Ability to write reports, business correspondence, and procedure manuals
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
      EnvironmentWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
      The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as anexhaustive list of all responsibilities, duties, and skills required of personnel so classified.
      Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal EmploymentOpportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" ofthe job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "EssentialFunctions".

Keywords: GEODIS, Sparks , Customs Brokerage FTZ Operations Manager, Executive , Sparks, Nevada

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