Customer Service Rep

Company: Jacksons Food Stores, Inc.
Location: Fernley
Posted on: February 19, 2021

Job Description:

Retail Position
Job Purpose:Completing customer invoiced transactions as well as store retail sales.--Duties may include, but are not limited to sales support, stocking shelves, customer service, and inventory assistance.--Responsible, reliable, and dependable work habits mandatory.Duties:

• Delivering exceptional customer service to everyone who visits our locations by greeting customers in a friendly, courteous manner as soon as they walk in the vicinity.
• Providing fast and friendly service, product information, suggestive selling, promoting period specials, building awareness of our car wash services and operating the register for extended time periods.
• Accurately ringing up all sales tickets and merchandise, offering qualifying discounts/promotions, informing customer of retail amount, processing/accepting payment, and thanking customer.
• Balancing/accounting for all monies at the beginning and ending of shift.
• Maintaining store cleanliness: waiting room, exterior store front, and hourly bathroom inspections.
• Properly rotating product and stocking shelving, coolers, and displays as necessary.
• Labeling coolers and merchandise with most current retail pricing in accordance with weights and measures.Skills:
  • Accountability
  • Strong communication skills (verbal and written)
  • Accurate cash handling
  • Able to follow directions and remain calm under pressureRequired Education and Experience:
    • Preferred High School diploma or equivalent required
    • Preferred convenient or grocery store experience as a cashier
    • Previous Cashiering Experience Necessary
    • Service Orientation - Actively looking for ways to help people
    • Outgoing and friendly attitude toward customers and co-workers
    • Professional appearance a mustWork Environment:
      • Retail store environment
      • Must be available weekendPhysical Requirements:
        • Must be able to stand for an extended period of time
        • Must be able to provide reliable transportation to get to and from work
        • While performing the duties of this job, the employee is frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and hear.
        • Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds
        • Environmental conditions include heat, cold, allergen, noise, and fume/chemical/odor exposure from gasoline and cleaning chemicals.

Keywords: Jacksons Food Stores, Inc., Sparks , Customer Service Rep, Hospitality & Tourism , Fernley, Nevada