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Account Manager

Company: Integrity Staffing Solutions
Location: Sparks
Posted on: October 12, 2020

Job Description:

Job Description ACCOUNT MANAGER Daily responsibilities and activities include but are not limited to order and inventory management, customer service, data entry, report generation and analysis, auditing, quality and control, internal and external communications, transportation coordination, personnel management and misc. administrative duties. Pay Rate: $19.00 an hour Schedule is Mon-Fri 8:30am - 5:00pm Tasks & Accountabilities: • Provides customer service, sales and operational support for the Warehouse Center • Maintains an open-line of communications with customers and is continually engaged with their business • Customer interaction encompasses in-person, phone and e-mail correspondence, and would include the resolution of order or billing problems in relation to the Warehouse Center • Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments • Internal communications with Business Development/Sales, Integrations and Information Technology to resolve customer problems • Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information Required Skills & Qualifications: • Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function • Associate degree; college degree preferred • 1 -3 years of experience in related area of responsibility • Prior knowledge of Domestic -and preferably Int'l -services within the logistics industry • Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware functions • A creative and innovative thinker to bring successful resolution to customer issues • Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and Smart Warehousing business units • Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness • Must be able to articulate clearly and have great customer service experience Interview process * Take an assessment: * Phone Interview w/ Client * On-site interview w/ warehouse manager * Phone Interview w/ Operations Manager * Decision made Integrity Staffing Solutions is an Equal Opportunity Employer. FIXFEEDS SAJ OPENCLER Integrity CB1 OPRENO INDRENO

Keywords: Integrity Staffing Solutions, Sparks , Account Manager, Other , Sparks, Nevada

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