Posted on: May 6, 2021
The Role: Tesla has an opportunity for an IT Manufacturing
Support Technician at its Gigafactory, NV location for a Nights and
Weekends shift.If you are a technical expert in various areas,
thrive under pressure, enjoy solving problems, love working your
way through chaos, and get bored with mundane IT tasks, then this
role is for you. The IT Manufacturing Support Technician is a
unique role on the front lines of Tesla manufacturing. We solve
problems every day and interact with different technologies to
support Teslas mission to accelerate the worlds transition to
sustainable energy. Responsibilities : Primary responsibility is to
keep manufacturing lines running. Install, support, upgrade,
replace, and remediate all IT hardware along manufacturing lines.
Quickly respond to requests and incidents from our customers.
Troubleshoot Hardware, Operating System and software issues.
Troubleshoot Network issues from the client up to the switch and
IDF. Interface with the various manufacturing groups to understand
issues. Interpret how to solve long term needs within the framework
of IT MFG standards. Requirements : Minimum of 5 years experience
within a desktop support or system admin role. Experience
troubleshooting hardware issues and replacing hardware on Windows
machines. Experience troubleshooting printings, barcode scanners,
hand held radios, digital signage. Experience troubleshooting basic
client-side network (DHCP, DNS, Static IP) problems. Must have good
communication skills. Must be available for night shift, weekends,
and on-call support. Linux support experience a plus. Network
hardware support experience a plus. Dev/Ops experience a plus.
Keywords: Tesla, Sparks , Support Specialist, Other , Sparks, Nevada
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