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Wholesale Coordinator

Company: Nugget Casino Resort
Location: Sparks
Posted on: August 5, 2022

Job Description:

Job Description FUNCTION: Responsible for maintaining and updating all wholesale information for the use of making reservations. RESPONSIBILITIES: 1.Track all wholesale rates and inventory to help manage the hotels occupancy. 2.Ensure credit cards are charged in advance. 3.Support wholesale and group integration by maintaining ihotelier, LMS, and other room management software as needed. 4.Act as the propertys point of contact for cancellations, changes, and disputes regarding wholesale reservations. 5.Coordinate with the accounting department regarding overages and shortages. 6.Enter all incoming wholesale reservations received from fax or emails. 7.File all wholesale paperwork and keep up to date. 8.Run arrivals report daily up to 5 days out, and alert Reservations Manager if we need to balance rooms to clean up inventory. 9.Handle deposits for wholesale reservations. 10.Communicate with Reservations about any wholesale, rate, or inventory issues that need to be addressed. 11.Ensure adequate response time to guest requests and any issues on wholesale websites. 12.Assist in taking reservation calls during peak times. 13.Regular predictable attendance is required. 14.Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations. 15.Communicate effectively with all levels of the Nugget team and guests. 16.Perform work in a safe manner maintaining a safe environment for team members and guests. 17.Immediately report unsafe conditions and team member or guest incidents to a member of the management team or Security. 18.Maintain a positive and professional image when performing duties or representing the Nugget and encourage others to do the same. 19.Other duties and responsibilities as assigned. REPORTING RELATIONSHIPS: Reservations Manager MINIMUM REQUIREMENTS: Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends, and holidays. Ability for prolonged periods of time to walk, stand, sit, or use stairs. EDUCATION LEVEL: High School diploma or equivalent is required. LANGUAGE: Effectively communicate with others both verbally and in written form using the English language. EXPERIENCE: Previous LMS, ihotelier, AS400, supporting integration. SPECIAL SKILLS: Intermediate skill level with Word, Excel, and Outlook. PHSYICAL DEMANDS AND WORK ENVIRONMENT Ability to walk, stand, or sit for long periods of time Ability to lift, move, push, pull items up to 40 lbs. Fine finger manipulation. Work environment may include smoke and variable temperature, lighting, and noise levels. Work may be performed indoors and outdoors during special events. LICENSE/CERTIFICATION: Company Description Nugget Casino Resort in Reno began operations in 1955 as a coffee shop across the street from our present location. Throughout the years, the Nugget has become a premier Hotel/Casino Resort in the Reno/Tahoe area. We have over 1,500 rooms, eight award-winning restaurants, 110,000 square feet of convention space, a world-class spa and over 2,000 employees. Today, the resort offers a competitive benefits package in a fun and friendly setting. We have a sterling reputation for the friendliest employees in the industry, who strive to provide the very best in guest services. Work for the best, come to the Nugget

Keywords: Nugget Casino Resort, Sparks , Wholesale Coordinator, Other , Sparks, Nevada

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