Bureau Specialist
Company: EMPLOYERS
Location: Reno
Posted on: April 19, 2024
Job Description:
Location: Reno, NVJob_Code: 6114# of Openings: 1 Bureau
Specialist -Underwriting (Worker's Compensation) - 100% Remote
(Working West Coast Hours Monday - Friday 8am - 5pm PDT / 11am -8pm
ET) General Summary:EMPLOYERS is a Workers' Compensation Insurance
carrier and we're looking for a Bureau Specialist. The Bureau
Specialist works with WCIRB (Workers' Compensation Insurance Rating
Bureau of California), NCCI (National Council on Compensation
Insurance) and all other independent bureaus to address policy
issues that need to be corrected and /or changed. Areas of
responsibility will include reviewing and responding to bureau
correspondence and criticisms and processing endorsements as
needed. This position will provide internal and external customer
service by interacting with the Bureaus, Agents, Territory Managers
and Underwriters all while meeting determined service level
agreements. Essential Duties and Responsibilities:
- Supports and consults with cross-functional partners both
internal and external for matters related to bureau
correspondence.
- Partners with Compliance and Regulatory Reporting teams to
ensure adherence to all compliance and regulatory
requirements.
- Responds in a timely manner to bureau requests and handles
escalated issues.
- Processes complex policy transactions including policy
endorsements, cancellations, reinstatements, and non-renewals as
needed.
- Research and handle complex inquiries from internal/external
customers related to bureau criticisms and work items and follows
up as needed.
- Review facts and weigh options when making recommendations or
solving problems.
- Work with minimal supervision to meet assigned deadlines and
Service Level Agreements.
- Prioritize and complete a high volume of tasks while meeting
both productivity and quality standards.
- Other duties as assigned. Job Requirements:
- Associates Degree or higher education.
- Minimum of 6 years of experience in the Workers Compensation
industry, preferably with a field underwriting and underwriting
support unit.
- *Must demonstrate understanding of NCCI and/or Independent
Bureau State(s).
- Ability to effectively present information and respond to
questions from individuals or groups of managers, team members and
customers.
- Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists
- Above average experience using personal computers, including
data entry
- Proficient in the use and knowledge of MS Office software,
including Word, Outlook and Excel. An equivalent combination of
education and experience may be substituted for the requirements
listed above. Pay Range: $19.00 - $27.00 per hour + comprehensive
benefits package. Please follow the link to our benefits page for
details! Work Environment:
- Remote: This role is remote, and only open to candidates
currently located in the United States and able to work without
sponsorship.
- It requires a suitable space that provides a private and quiet
workplace.
- Expected Work Hours: Schedules are set to accommodate the
requirements of the position and the needs of the organization and
may be adjusted as needed.
- Travel: May be required to travel to off-site location(s) to
attend meetings, as necessary EMPLOYERS is a dynamic, fast-growing
provider of workers' compensation insurance and services, we are
seeking a goal-oriented individual willing to put their ideas to
work!We offer a positive, challenging work environment, combined
with an opportunity to build your career as you help us grow our
business, in innovative and imaginative ways that are uniquely
EMPLOYERS -!Headquartered in Reno, Nevada, EMPLOYERS/ attributes
its long-standing success to its most valuable resource, our
employees across the United States. EMPLOYERS/ is known for the
quality service and expertise we provide to our clients, and the
exemplary work environment we provide for our employees.We live and
breathe our core values: Integrity, Customer Focus, Collaboration,
Initiative, Accountability, Innovation, and Personal Fulfillment.
These are the pillars that support how we do business with our
clients as well as how we treat each other!At EMPLOYERS, you'll
discover an energetic environment that inspires top achievement. As
"America's small business insurance specialist", we have the
resources, a solid reputation, and an expanding nationwide identity
to enrich your work/life and enhance your career. HP22 #LI-Remote
PI3a1e0fe8635a-31181-34276886
Keywords: EMPLOYERS, Sparks , Bureau Specialist, Other , Reno, Nevada
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