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Battery/Light Service

Company: AAA
Location: Sparks
Posted on: October 5, 2018

Job Description:

  • Essential Functions--- Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)--- On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving--- Leverages sales skills for offering products and services from AAA to member during service interaction--- Utilizing on-board computer, radio communications, and mapping systems--- Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)--- Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation--- Assisting with general maintenance of fleet vehicles, including but not limited to oil change, tire replacement and/or rotation, and minor repairs--- May perform daily fueling, cleaning, and inspecting of fleet vehicle(s)--- Opportunity to provide Member service onsite at special events, if meet qualifications to operate electronic bike--- Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service TrainingKnowledge/Skills/Abilities--- Ability to learn new skills through training--- Ability to drive a manual/automatic shift vehicle--- Customer service skills and the ability to interact with a wide-range of people--- Basic math skills--- Ability to communicate effectively and a strong command of the English language--- Entry level sales skills to support offering of member products--- Basic automotive knowledge--- Basic computer knowledge--- Bilingual communication skills (preferred)Education & Experience / Licenses & Certification--- High School Diploma or GED equivalent--- 5+ years experience operating a motor vehicle with a valid driver's license--- Vocational technical automotive training/certification or equivalent experience (preferred)--- ASE (Automotive Service Excellence) certification(preferred)--- Must successfully complete and pass commercial truck driving course as provided by AAA within 90 days of hire as a condition of employmentWork Environment/Physical RequirementsWorks outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. CompetencyCustomer Centricity (Learning)Interpersonal Savvy (Learning)Quality Orientation (Learning)Time Management (Learning)Decision Making (Learning)

    Keywords: AAA, Sparks , Battery/Light Service, Other , Sparks, Nevada

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