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IT Manufacturing Support - Night Shift

Company: Tesla
Location: Sparks
Posted on: May 18, 2019

Job Description:

Tesla has an opportunity for a IT Manufacturing Support Technician at its Gigafactory, NV location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla s mission to accelerate the world s transition to sustainable energy.

Responsibilities

* Primary responsibility is to keep manufacturing lines running.

* Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines.

* Quickly respond to requests and incidents from our customers.

* Troubleshoot Hardware, Operating System and software issues.

* Troubleshoot Network issues from the client up to the switch and IDF.

* Interface with the various manufacturing groups to understand issues.

* Interpret how to solve long term needs within the framework of IT MFG standards.

Requirements

* Minimum of 5 years experience within a desktop support or system admin role.

* Experience troubleshooting hardware issues and replacing hardware on Windows machines.

* Experience troubleshooting printings, barcode scanners, hand held radios, digital signage.

* Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems.

* Must have good communication skills.

* Must be available for night shift, weekends, and on-call support.

* Linux support experience a plus.

* Network hardware support experience a plus.

* Dev/Ops experience a plus. Apply

Tesla participates in the E-Verify Program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Keywords: Tesla, Sparks , IT Manufacturing Support - Night Shift, Other , Sparks, Nevada

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