Company: Renown Health
Posted on: September 21, 2019
An HIM Associate processes medical records of patients by preparing
and scanning the record into the Electronic Health Record System
for permanent retention. This position expedites and provides
access to patient medical records through the accurate gathering of
paper documentation for the Electronic Health Record. Proper
performance results in patients and health care workers receiving
timely and accurate information and professional staff being able
to devote more time to delivery of services. Performance of this
position directly impacts accounts receivable and requires
attention to turn around times to minimize impact.
Nature and Scope
This position performs health information activities necessary to
organize, maintain and use electronic and paper patient health
records. This position will process and/or provide electronic
health information to various customers in a timely manner;
maintain paper and electronic health information in a confidential
manner and secure environment.
This position performs functions related to document imaging, chart
retrieval pick-up, reception, and basic release of information for
continuum of care duties. This position assists internal and
external customers by developing and maintaining positive working
relationships with other departments, entities, physicians, and
outside agencies. This position is expected to safeguard patient
information and enforce privacy and confidentiality policies and
practices and to adhere to federal and state guidelines. Breaches
are to be brought to the attention of HIM Management
Chart Retrieval Pick-up and Reconciliation:
Obtain new discharged medical records from inpatient and outpatient
areas. Process/prepare new discharged records to be scanned.
Perform chart tracking functions on records received/leaving the
department and reconcile with daily scanned report. Follows up on
all missing charts according to standard work and escalates as
Facility Document Preparation and Scanning:
Reviews and identifies that each page has correct patient
identifiers (MRN, HAR, CSN, and patient name) and document type
identifier. Scans all documents and ensures barcodes are being read
by the scanner and pages are correctly being scanned with no errors
or misfeeds. Forwards to quality review at the completion of the
work assignment. Escalates errors to management for review.
Ambulatory Document Preparation and Scanning:
Monitors incoming faxes and processes the documents according to
the standard work. This includes scanning into the electronic
medical record, routing to providers for appropriate notification,
routing to medical office for provider follow up. Prepares all
paper documents for scanning and scans into the electronic medical
record. Documents are routed appropriately based on standard
Release of Information:
Perform release of information on continuum of care and patient
requests (pertinent information only) based on appropriate
authorization and policies and procedures. Ensures compliance with
guidelines/requirements related to patient confidentiality and
release of information according to established policies and
procedures. The incumbent needs to be proficient in basic release
of information guidelines from Renown, the state and the federal
government in order to correctly answer, handle, or route incoming
calls. This position must be familiar with electronic health
records, web-based transcription system, TraceMaster view, and
Records Management system to be able to produce requested
information in a timely and accurate manner.
Individuals assigned to this role will work in conjunction with the
Records Coordinator and Inventory Specialists to ensure all boxes
at the warehouse are inventoried appropriately and meet the
requirements for retention. On an ongoing basis will work to
identify boxes that qualify for destruction based on the retention
schedule. Scan any documents identified as appropriate storage
should be electronic versus paper. Assist with quality reviews of
all new boxes being sent to the warehouse for storage.
Support department activities such as answering the phone,
providing customer service, and performing back up functions for
other positions in the department. Sort and distribute mail and
faxes. Assist in new employee and HIM student orientation and
training. The high volume of incoming departmental calls challenges
this position. Knowledge of all departmental procedures and
personnel must be kept current in order to facilitate questions
that may arise when performing reception duties. Consistency,
accuracy, promptness, and adherence to productivity standards are
of paramount importance. This position facilitates the completion
of death certificates for employed physicians and residents. An
understanding of the state regulations and requirements for a
complete death certificate is required.
Work directly with third party vendors as needed in regards to
office equipment and maintenance.
This position has the authority to solve problems following
established company guidelines. Decisions that must be referred to
a supervisor are matters that involved problems which can develop
negatively towards the company, time off requests, sick time, work
schedules, interoffice problems, etc.
This position does not provide patient care.
The foregoing description is not intended and should not be
construed to be an exhaustive list of all responsibilities, skills
and efforts or work conditions associated with the job. It is
intended to be an accurate reflection of the general nature and
level of the job.
Requirements - Required and/or Preferred
Must have working-level knowledge of the English language,
including reading, writing and speaking English.
Requires a minimum of two-year previous office experience, as well
as one year of computer experience. Also, must possess excellent
communication skills, and have the ability to interact with and
troubleshoot physician questions related to electronic medical
record completion. Experience with Windows Operating System, EPIC,
OnBase, Microsoft Applications preferred. Previous electronic
medical record experience preferred. Applicant must be able to work
effectively with diverse groups of individuals as well as possess
the ability to work well under pressure.
Registered Health Information Technician or other equivalent
healthcare certification preferred.
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers
skills necessary to complete online learning requirements for
job-specific competencies, access online forms and policies,
complete online benefits enrollment, etc.
Keywords: Renown Health, Sparks , HIM Associate, Other , Reno, Nevada
Didn't find what you're looking for? Search again!