Sparks-Recruiter Since 2001
the smart solution for Sparks jobs

Inside Sales (Inbound Calls)

Company: OptimumCX
Location: Sparks
Posted on: October 7, 2019

Job Description:

Salary is 12 - 14.50 an hour depending upon your experience. What we offer OptimumCX Company Perks : Full time work hours Paid training Opportunity to earn unlimited and uncapped? commissions Advancement/career opportunities (WE PROMOTE FROM WITHIN) - 85% of our current managers have been promoted into their current positions FULL Benefits offered after completion of 60 consecutive work days Ask about our exciting new on-site market and how you can receive lunch on us Inside Sales (Inbound Calls) General Description : Answer in-bound sales/service phone calls, provide an exceptional customer service experience. Inside Sales (Inbound Calls)?Primary Job Functions : Primary role of the Inside Sales (Inbound Calls) supporting our account is to handle a high volume of calls in a professional and courteous manner.? Calls come from a variety of sources and customers from across the United States.? Our primary calls consist of: Sales: ?Customer calls consist of responding to direct mail or email sent by our Client.? Agents are expected to convert these calls at 50% and to offer additional products and bundle as appropriate Billing: Customer calls consist of a variety of questions regarding their current products and if they have coverage.? Agents will utilize the systems available to access and determine if the customer is current on their coverage, if their credit card is updated, if they are an ACH or Echeck customer to verify if we have received their payments.? Agents are expected to review the account, answer the customers questions and to upsell or cross-sell the customer based on programs they are currently enrolled in= Customer Service: ?Customer calls consist of general questions regarding their current products, coverage amounts, differences between their products.? Agents are expected to review the account, answer the customers questions and to upsell or cross-sell the customer based on the programs they are currently enrolled in Retention: ?Customer calls consist of requesting to cancel their services and the expectation is that our Agents will attempt to save the customer and continue their services. Inside Sales (Inbound Calls) Position Requirements : Must be at least 18 years of age Must have a HS Diploma/GED or beyond Must be able to pass a background check Able type a minimum of 25 WPM Customer Service Experience 0-2 years Great Attendance and Punctuality Professional Demeanor Computer Skills Detailed Oriented Strong communication skills both verbal and written Able to work in a fast pace call center environment Inside Sales (Inbound Calls) Desired Skills : Solid experience in problem-solving and resolution skills Sales Experience Physical Demands: Must be able to remain in a stationary position for long periods of time, constantly operates a computer, telephone and other office equipment as needed. Disclaimer: This job description is not intended as a contract of employment, OptimumCX, LLC is an at will employer which means; the employer may terminate the employment relationship with an employee at any time, for any reason, with or without cause or notice. At the same time an employee may end their employment relationship at any time, for any reason, with or without cause or notice. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time; this description reflects managements assignment of essential job functions, it does not proscribe or restrict the tasks that may be assigned. This job description may be subject to modification and/or change at any time. #p

Keywords: OptimumCX, Sparks , Inside Sales (Inbound Calls), Other , Sparks, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Life Insurance Sales Representative - LIFE INSURANCE LICENSED REQ'D (Reno,NV)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Reno
Posted on: 10/23/2019

Technology Consulting Program (Get paid to learn to code) - Sparks
Description: Revature is the largest employer of entry level technology talent in the US. We will hire over 300 new Entry Level Software Engineers in the next 3 weeks. One day someone is going to ask you where you (more...)
Company: Revature
Location: Sparks
Posted on: 10/23/2019

Registered Nurse - Peds - Reno
Description: Position Purpose Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process. The incumbent (more...)
Company: Renown Health
Location: Reno
Posted on: 10/23/2019


Warehouse Packer Jobs
Description: Adecco is currently assisting a local client, recruiting for Warehouse Packer jobs in Reno, Nevada. These Warehouse Packer jobs are temp to hire opportunities, with starting pay rates of 13.00 - 13.50/hr (more...)
Company: Adecco
Location: Reno
Posted on: 10/23/2019

Insurance Sales - LIFE INSURANCE LICENSED REQ'D (Reno,NV)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Reno
Posted on: 10/23/2019

Technology Consulting Program (Get paid to learn to code) - Reno
Description: Revature is the largest employer of entry level technology talent in the US. We will hire over 300 new Entry Level Software Engineers in the next 3 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: Reno
Posted on: 10/23/2019

Software Development Program (Free Training for recent college grads) - Sparks
Description: Revature is the largest employer of entry level technology talent in the US. We will hire over 300 new Entry Level Software Engineers in the next 3 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: Sparks
Posted on: 10/23/2019

General Dentist
Description: ASSOCIATE GENERAL DENTIST OPPORTUNITY FULL-TIMECAUGHLIN CROSSING DENTISTRY RENO, NVCaughlin Crossing Dentistry is actively seeking a skilled and versatile General Dentist to join our
Company: Signature Dental Partners
Location: Reno
Posted on: 10/23/2019

Roofer II (Reno, NV)
Description: Recruiter Tesla Location Reno, Nevada Salary Competitive Posted 01 Oct 2019 Closes 31 Oct 2019 Ref 51642 Sector Engineering Category Management Contract Type Permanent Hours Full Time You need to sign (more...)
Company: TESLA
Location: Reno
Posted on: 10/23/2019

Operator Services Representative
Description: The Customer Service team is dedicated to delivering a superior service experience and enhanced product value to each of our customers on a daily basis. The team offers 24/7 services assistance on a wide (more...)
Company: GreatCall
Location: Reno
Posted on: 10/23/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Sparks RSS job feeds