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IT Service Desk Technician

Company: Lorien
Location: Sparks
Posted on: November 18, 2021

Job Description:

IT Service Desk Technician

  • 2-3 years of hands-on experience troubleshooting various hardware and software products including (but not limited to): desktops, laptops, printers, Microsoft Windows, Microsoft Office Suite, Active Directory, wired/wireless LAN, VPN, antivirus and mobile devices.
  • Associate---s degree in related field preferred but may be substituted for equivalent experience.
  • HDI Desktop Support Technician and/or ITIL Foundations Certified.
  • Solid knowledge of Service Desk / Customer Support center operations.
  • Ability to work on multiple projects, activities and tasks simultaneously.
  • Extremely self-motivated and highly organized.
  • Excellent communication (both spoken and written) skills, including the ability to explain/present technical information and effectively train/advise customers on information technology issues.
  • Approachable and adaptable, this is a fast-paced environment where priorities are constantly changing. Please apply online or email trent.bedingfield@scom-usa.com If you don---t meet these requirements, but are interested in other Scom or Corestaff Services opportunities, please register with us online at ess.impellam.com.s---com is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

Keywords: Lorien, Sparks , IT Service Desk Technician, Professions , Sparks, Nevada

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