Counter Parts Sales Representative
Posted on: January 11, 2022
FleetPride is the largest after-market distributor of heavy-duty
truck and trailer parts in the U.S. with some of the best and
brightest people in the business! Partner with the best in the
heavy-duty industry and apply today!
To service customers by phone or in person through sales of heavy
duty parts in accordance with identified customer needs and
availability of parts in order to make a profit for FleetPride.
Work requires substantial knowledge of items sold.
Help determine and obtain heavy duty parts for customers as
requested by phone or in person. Suggest sale of related parts for
Locate and obtain ordered part for customer from central warehouse
Determine sales price for customers for each sale in accordance
with company procedure.
Handle warranty or defective parts for customers in accordance with
Write up approved charge sale in accordance with company
Special order parts on an emergency basis when necessary and
Process approved credits for customer when merchandise is
Maintain confidentiality of pricing lists and structures as
required by company procedure.
Answer customers' questions about products, prices, availability,
and product features.
Provide customers with product catalogs.
Utilize non-selling, non-servicing time by studying catalogs,
reviewing price sheets, bulletins, changes, additions, and
Ensure that counter parts area is clean and in order. Ensure that
display areas encourage sales.
Ensure that product catalogs are current. Discard old ones and
replace with new ones.
Active Listening: Giving full attention to what other people are
communicating; taking time to understand the points being made,
asking questions as appropriate and not interrupting at
Communicating: Conveying information to others in an effective
Time management: Managing one's time and the time of others.
Reading Comprehension: Understanding written sentences and
paragraphs in work related documents.
Persuasion: Persuading others to change their minds or
Service orientation: Actively looking for ways to help people.
Oral Expression: The ability to communicate information and ideas
in speaking so others will understand.
Oral Comprehension: The ability to understand information and ideas
presented through spoken words and sentences.
Written Comprehension: The ability to understand information and
ideas presented in writing.
Written Expression: The ability to communicate information and
ideas in writing so others will understand.
Handling of normal stock will include lifting or carrying parts in
excess of 60 lbs. up to 15% of the time. Majority of lifting and
carrying will involve parts between 5 and 60 lbs.
Environmental / Physical Demands
Inside/Outside Conditions, Varied Temperature Changes, Minimal
Chemical Hazards, Vibration, Dust, Vehicle Noise
OSHA approved steel toed safety shoes required from the first day
of this job.
High School Diploma (or GED or High School Equivalence
Intermediate to advanced knowledge level of Windows XP (excel, word
Minimum of 2 years experience in sales; sales of heavy-duty
automotive parts preferred.
This job description in no way states or implies that these are the
only duties to be performed by this employee. He or she will be
required to follow any other instructions and to perform any other
duties requested by his or her supervisor.
FleetPride is the leader in the industry comprised of retail,
service, distribution and wholesale divisions.
Keywords: FleetPride, Sparks , Counter Parts Sales Representative, Sales , Sparks, Nevada
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