Customer Service Rep (Call Center) (Sparks,NV)
Posted on: September 4, 2019
Join our fun family-like atmosphere at our beautiful location with
great new wages up to, awesome bonus incentives and opportunity for
career advancement. Apply today!
Up to $14/hr ($12.50/hr plus performance bonus incentive)
Get Hired in April and earn a $500 Sign on BONUS
$500 sign on bonus ($250 paid out after 60 days of employment, $250
paid out after 90 days of employment)
About the Company
Teleperformance is a strategic partner to the world's leading
companies, bringing solutions and enhancing customer experience
during each interaction. We are the largest interaction expert team
in the market: multicultural, highly skilled, and deeply
knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80
countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a
job. We try to make a positive difference in people's lives and
make the world a better place.
- Ability to listen effectively
- Responsible for all member inquiries
- Ability to empathize with the member
- Ability to analyze member issues
- Knowledge of banking regulations and guidelines associated with
- Responds to servicing inquiries
- Provide excellent customer service
- Critical thinking, proactive attitude, strong communication
skills displaying empathy and caring
- Must be extremely detail-oriented
- Be extremely articulate and professional
- Experienced with standard business applications including MS
- Participates in additional training courses when needed
- Performs other related duties and assignments as required
- Type 25 wpm
- Ability to use desktop computer system and hardware. e.g.
mouse, keyboard, dual monitors.
- Ability to use Windows operating systems and navigate between
- Logical problem solving skills
- Proven oral/written communication skills
- Availability to work various shifts
- Demonstrate a high sense of urgency
- Must have a keen sense of attention to detail, taking the
- Must be able to pass a Federal Background Check and Drug
testing Teleperformance is an Equal Opportunity Employer
Associated topics: call center representative, clerk, coordinator,
csr, customer care associate, customer care representative,
customer service, representante de servicio al cliente,
representative, service specialist
Keywords: Teleperformance, Sparks , Customer Service Rep (Call Center) (Sparks,NV), Sales , Sparks, Nevada
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